Australian Financial Services License 342893
Date prepared: 19 September 2016 V1.1
This Financial Services Guide (FSG) is provided to you by Mars Capital Partners Pty Ltd (“MCP”) an authorised representative No. 1247886 of DJA Capital Pty Ltd, holder of Australian Financial Services Licence No. 342893.
In this FSG we outline:
- Who we are
- Why this FSG is provided
- How you can contact us
- The financial services we are authorised to provide
- For what purposes we use your personal data
- How we get paid
- Details of our dispute resolution procedures
This FSG contains only general information about the services we offer. If you still have any questions after reading this FSG, please contact us.
You can contact us via post, phone or email. Our details are:
Mars Capital Partners Pty Ltd
Unit 102, 19 Chambers Street, South Yarra, Victoria, Australia, 3141
Phone: +61 419 104 112
Email: support@marscapitalpartners.net
Website: www.marscapitalpartners.com
Who are we?
MCP is a financial services business that broadcasts and publishes financial education via newsletters, emails, websites and written reports. We are an Australian based business dedicated to providing global market insights for professional traders.
Our publications include:
- The MCP Market Update
The MCP Market Update is a subscription-based weekly publication providing an objective and expert analysis of global asset markets for traders. A subscription to MCP Market Update gives traders a clear view of the markets. This holistic approach aligns the three core principles of (i) Global Macro context, (ii) Build a body of evidence, and (iii) Risk Management.
The way we do business at MCP
MCP is a Corporate Authorised Representative of DJA Capital, which holds an Australian Financial Services Licence (342893), however we have chosen not to offer personal, one-on-one, financial planning advice.
That means we do not sell investment products, and we do not receive any commissions, or payments of any kind for any of our recommendations. To be crystal clear, we do not have any arrangement with any financial institution, and we do not accept advertising or speaking fees from financial institutions. We do not receive commission rebates from any broker.
General advice only – investment warning
All of our commentary, statements of opinion and recommendations in relation to financial products, whether in our publications or otherwise, contain only general advice, not personal financial product advice.
The advice provided by MCP has been prepared without taking into account your objectives, financial situation or needs.
Before acting on our commentary, statements of opinion or recommendations you should consider their appropriateness to your specific investment objectives, financial situation and needs.
If you are uncertain as to what your objectives and needs are, you should contact a financial adviser who is licensed to provide you with personal financial product advice.
We do not offer any service to you to buy or sell securities or invest in any managed fund. A list of brokers who are licenced to deal in securities is available from the Australian Securities Exchange or you can contact our Licensee, DJA Capital.
What financial services is MCP authorised to provide?
Our AFSL authorises us to provide general financial product advice for retail and wholesale clients in relation to the following classes of financial products:
- Basic deposit products, debentures, stocks or bonds issued or proposed to be issued by a government;
- Securities; and
- Derivatives.
For what purposes do we use your personal data?
Your privacy is important to us. We are committed to ensuring full compliance with the Privacy Act.
We keep your name, address and email details in our database for the purpose of providing the services you request. We may also keep your telephone and payment details if you provide them to us. We may also keep a record of any correspondence between you and us, including but not limited to, emails, telephone conversations and letters. At any time, you may change or remove your details by contacting us.
We do not disclose any non-public, personal information about our customers, former customers, or potential customers to a third party without your express permission. We may contact you from time to time with promotional and marketing material via phone, email and mail or contact you to ask your opinion about our services. If at any time you do not wish to receive marketing material from us, please contact us and we will remove you from the relevant distribution lists.
How does MCP get paid?
MCP offers a subscription based newsletter and market updates. The prices for these products change over time but they are in the range of US$99 to US$999 each.
These products provide general financial product advice only, not personal financial product advice. The advice published by MCP has been prepared without taking into account your objectives, financial situations or needs.
How are MCP staff paid?
All employees of MCP may receive a salary and performance-based bonuses. No employee is entitled to any other fees, commissions or benefits from MCP or any other person in relation to the financial services provided.
Our staff trading policy
We are primarily an independent trading company and as such our subscribers gain access to our views on global markets and insights into some of the positions we may hold.
We avoid conflicts, and potential conflicts with the interests of our subscribers.
- We do not publish recommendations on specific ASX stocks.
- We do not write about any particular stock;
- We do not buy or sell any ASX listed stock, regardless of whether we have written about it or not.
Do we have any relationships or associations that you should be aware of?
MCP is independent. We do not have ownership ties with any product provider.
We do not have introducing arrangements with any broking firms.
The Mofardin family are sole owners of MCP and related companies.
What should I do if I have a complaint or dispute?
DJA Capital & MCP takes complaints seriously, and we are committed to trying to resolve them as quickly as possible.
To assist you in any complaints or disputes, DJA Capital has:
- Established internal dispute resolution procedures
- Membership of an independent complaints resolution scheme – the Financial Ombudsman Service (“FOS”).
- Professional Indemnity Insurance covering representatives and employees. Note that this insurance will cover claims in relation to the conduct of employees who no longer work for us (but who did at the time of the relevant conduct)
If you wish to make a complaint about our services, in the first instance please contact our compliance officer at admin@djacapital.com.au or on (03) 9015 9425.
We will respond to your complaint promptly and seek to reach a satisfactory resolution directly with you.
If the outcome of this is not satisfactory to you, you may refer your complaint to the Financial Ombudsman Services Limited, of which the DJA Capital is a member (Member No 14843).
Their contact details are:
Financial Ombudsman Services Limited
GPO Box 3
Melbourne VIC 3001
Website: www.fos.org.au
Email: info@fos.org.au
Phone: 1300 780 808 (Toll Free, Australia Wide)
Fax: (03) 9613 6399
You may wish to contact the Australian Securities and Investments Commission (ASIC) to discuss your complaint and/or your concerns. You can contact ASIC on 1300 300 630 (Toll Free, Australia Wide).